Los Angeles County Street Medicine Provider Uses Longitudinal Patient Records from Manifest MedEx to Care for Older Adults and Other Individuals Experiencing Homelessness

Healthcare in Action (HIA) is a medical group that provides healthcare, substance use, behavioral health, and social services to older adults and other vulnerable individuals who are experiencing homelessness in Los Angeles County, which holds the highest population of unhoused individuals in the nation.

For HIA, streamlining care coordination and improving efficiency is critical to managing costs and providing the right care for this high-cost population. Since HIA is 100% mobile with no physically established medical clinics, having access to real-time longitudinal health records is an important part of their care model to understand patient history, provide trauma-informed care, and ensure proper post-discharge follow-up.

For HIA, streamlining care coordination and improving efficiency is critical to managing costs and providing the right care for this high-cost population. Since HIA is 100% mobile with no physically established medical clinics, having access to real-time longitudinal health records is an important part of their care model to understand patient history, provide trauma-informed care, and ensure proper post-discharge follow-up.

Learn how MX provided critical real-time data for HIA to provide compassionate, longitudinal care for a very vulnerable patient population.