How One FQHC Utilizes ADT Notifications to Support Enhanced Care Management and Improve Care for Vulnerable Populations

Aria Community Health Center (ACHC) is a federally qualified health center (FQHC) and Enhanced Care Management (ECM) provider committed to increasing access and improving the health and wellness of underserved and vulnerable patient populations. ACHC achieves this mission by providing personalized, high-touch patient care that addresses individual needs with respect, courtesy, and quality service throughout Fresno, Kings, and Tulare counties.

ACHC goes the extra mile to ensure that their patients get the resources, touchpoints, and follow-up care needed to positively impact their quality of life. The care coordination they provide includes meeting high-risk patients at the hospital if they are admitted so that their care managers can ensure the patients feel supported and get the care and community resources they need. ACHC also partners with the County of Fresno Public Health Department to advance health literacy programs within rural communities and runs a mobile clinic for patients who may not have access to a primary care provider or reliable transportation.

ACHC joined the Manifest MedEx (MX) network in April 2022 to access admission, discharge, and transfer (ADT) notifications through MX Notify and longitudinal patient health records through MX Access. ACHC has utilized the MX suite of tools to improve their workflows and provide more timely and better coordinated care for both their ECM population and their full roster of patients.